Participants & intake
Referral-to-active in one place, with plans, consents, and every touchpoint in a single view.
The complete NDIS compliance and
Audit-Ready platform.
CareVisor guides your team from participant intake to payroll, every shift, document, incident and claim connected, so nothing slips through.
app.carevisor.com
Participants
+ New participant
LC
MT
AR
New participant
Full name
Liam Carter
NDIS number
430 512 887
Plan 12 Mar → 11 SepCore + Capacity
Ready for service agreementA·Adelaide · Intake lead
Capture details once, they sync to rosters, documents and billing.
CareVisor Mobile
Your whole team,
care in hand.
The NDIS service provider platform, built in Australia, running in your pocket.
Clock in from anywhere
Shifts start and end on the go, hours flow straight to payroll.
Notes & incidents fast
Log progress notes and incidents from the field, in the moment.
Plans in their pocket
Every participant's goals and supports, available at the door.
Built for NDIS
Compliance-ready by design, care first, paperwork after.
Compliance, handled
Everything auditors ask for, before they ask.
Six connected modules carry you from your first policy to a closed finding.
01
Audit-Ready in Minutes
Every policy, credential and record mapped to audit requirements, automatically, and kept current as standards change.
Policy libraryCredential mappingEvidence vault
02
Staff Onboarding, Done Right
Guided checklists collect the right documents and clearances, so new staff are compliant before their first shift.
Guided checklistsDocument collectionPre-shift clearance
03
Track Every Requirement
Live dashboards flag expiring credentials and open gaps well before they ever become an audit finding.
Live dashboardsExpiry alertsGap flags
04
Reports That Write Themselves
One-click evidence packs, formatted exactly the way auditors and funding bodies expect to receive them.
Evidence packsAuditor formatOne-click export
05
Walk Into Audits Confident
A complete, timestamped trail of every document, approval and decision, searchable in seconds.
Timestamped trailEvery decisionFull history
06
Close Gaps, Fast
Assign corrective actions with owners and due dates, then track each one through to resolution.
Corrective actionsOwner + due dateTracked to done
Who it's for
Built for the people actually running NDIS service providers.
Whether you're the director, the ops manager, or the one who ends up doing claims at 9pm, CareVisor fits how your day really works.
Directors & Owners
See your whole business in one dashboard, compliance score, cashflow and rostering gaps, all live in one place.
No more chasing five different reports. One screen tells you whether today is on track, and what needs you first.
Growth visibilityCashflow
Ops & Rostering Managers
Build a week's roster in under an hour. Fill shifts by qualification, availability and location, not guesswork.
Text workers automatically when plans change. Faster rostering, fewer no-shows, no phone-tag afternoons.
Faster rosteringFewer no-shows
Support Workers
One app. Today's shifts, participant notes, GPS clock-in and incident reports, everything the day actually needs.
No more paper timesheets, no more WhatsApp groups. Works in the field, even when the signal doesn't.
Mobile-firstOffline-ready
Pricing
The NDIS operating system.
Not just another CRM.
Not just another CRM.
Most platforms are generic CRMs with NDIS features bolted on. CareVisor is an intelligent operating system, built from the ground up for how Australian NDIS service providers actually work.
Affordable at every size
From solo operators to 400-plus participant providers. Pricing scales with your participants, not your team size.
Zero setup fee
No upfront cost. No implementation invoice before you've seen results. You pay the monthly subscription, nothing else.
Audit-ready from day one
Documentation, SCHADS calculations, incident logs, and service agreement records. All structured the way NDIS auditors expect.
Built to audit standards
Every workflow maps to what NDIS Commission auditors look for in practice reviews. The system doesn't just pass audit. It prepares for it.
See full pricing
Unlimited staff on every plan · 7-day free trial · Aussie-hosted data
What Providers Say
Trusted by providers who don't have
time for bad software.
time for bad software.
★★★★★
"We went from three spreadsheets and a whiteboard to one screen. Our last audit took half the time it used to. That alone paid for the year."
Michelle Torres
Ops Manager · Horizon Care (VIC)
★★★★★
"My workers actually use this one. The app is simple enough that I don't need to train anyone. They just open it and go."
Raj Krishnan
Director · Pacific Support (NSW)
★★★★★
"The compliance dashboard alone is worth it. I can see exactly where we stand before audit season, not during."
Judy Beeken
GM · Compass Living (QLD)
Questions
The things providers actually ask us.
Straight answers. If we don't have one, we'll tell you.
Will my data stay in Australia?
Yes. CareVisor runs on AWS Sydney (ap-southeast-2). Your participant, worker and billing data never leaves Australian infrastructure.
Can we migrate from our existing CRM?
Yes. We handle migration from every major NDIS service provider platform currently in the Australian market. Send us an export of your participant list, worker details and documents. We'll load them and have you ready to go in 48 hours.
Is there a lock-in contract?
No. Monthly billing, cancel any time. If you leave, we'll export your data in a standard format at no cost.
Does CareVisor support program-based scheduling (group programs, SDA, SIL)?
Program-based scheduling is on the roadmap and rolling out progressively. If you run SIL/SDA or group programs, book a demo and we'll walk you through the current capability and what's coming next. No sales spin.
How are e-signatures captured for service agreements?
Service agreements are signed in-app with a defensible audit trail: authenticated user account, email verification, timestamp, and a complete record of what was signed and when. This meets the Australian Electronic Transactions Act requirement for reliable signer-to-signature association, which is what NDIS auditors look for.
What happens during the 7-day free trial?
You get a fully-loaded test environment with sample data so you can try everything (rostering, compliance, claims, mobile app) without touching your live operations. No credit card required.
Run your NDIS business from anywhere.
Book a 15-minute demo. We'll show you exactly how CareVisor runs your service — rostering, compliance and claims on desktop, plus the mobile app your support workers actually use.
Unlimited staff on every plan · 7-day free trial · Aussie-hosted data
